A Human-Centered Approach to Customer Service: Building Meaningful Connections for a Better Customer Experience

Dive into the heart of exceptional customer experiences with our webinar: “A Human-centered Approach to Customer Service: Building Meaningful Connections for Better Experiences.”

Gain insights into modern customer service challenges and unlock the key to delivering outstanding assistance. Discover the art of crafting remarkable customer interactions while fostering an enriching employee experience that directly enhances customer satisfaction.

Join us to revolutionize your customer service strategy and forge connections that leave a lasting impact.


October 10th, 2023
12:00 – 1:00 pm CST
Free Online Webinar


Ben Dueck

Ben Dueck is passionate about leadership development and helping people grow their impact. His past experience includes entrepreneurship, non-profit leadership, fundraising, and more. He is the Director of Leadership and Sales for Crestcom Manitoba and the President of Cantera Leadership. He is a Gallup Certified CliftonStrengths Coach and has a Master of Arts in Leadership degree.

Ben is a born and raised Manitoban who grew up in a family of entrepreneurs where his interest in leadership development was born. For the past 20 years he has worked with leaders in both the business and non-profit world to help them be more successful. He currently lives in NIverville with his wife and three children.


Oct 10 2023


12:00 pm - 1:00 pm





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