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Prepare for CARM today if your business imports into Canada

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What is CARM?

The new way to assess and pay duties and taxes on imported commercial goods.
The Government of Canada is modernizing and streamlining the collection of duties and taxes for goods imported into Canada. On May 13, 2024, CARM become the official system of record that importers and other trade chain partners must use to pay duties and taxes.

If you are an importer, you need to register and prepare to account for imported commercial goods through CARM in advance of May 2024.

 Access the CARM Client Portal

Will CARM affect you?

CARM is applicable to any business owner or organization that:
– imports commercial goods as seldom as once a year;
– uses a customs broker to import commercial goods;
– imports commercial goods through a courier;
– import goods that will later be sold; and/or
– imports goods for any commercial, industrial, occupational, institutional or other like use.

Determine if CARM applies to your business

*Goods include anything that your business uses to make other goods for sale, operating your business (laptops for employees, samples, etc.) or re-selling for profit.

How can your business prepare?

To prevent potential delays in your commercial shipment in the future, your organization must register on the CARM Client Portal (CCP) in advance of May 2024. This applies even if you use a customs broker.

Registering is easy. Simply visit the CARM Client Portal and select ‘Log into the CARM Client Portal’. Once registered, you will be able to use the current portal functionality and enjoy additional functionality come May 2024.

If you use a broker or a third-party service provider, delegate authority to them in the portal and contact them to discuss how to prepare your organization for the upcoming changes together.

Learn how registering now will allow you to benefit from the Release Prior to Payment transition period.

 Register today: access the CARM Client Portal

Learning resources

 Upcoming webinars: Register for an upcoming CARM Client Portal webinar

 Visit the video library
A series of instructional videos designed to help you work with CARM

 Common questions about the CARM Client Portal

 User guide: Release 1 Onboarding to the CARM Client Portal

 CARM release schedule, features and benefits
Breakdown of upcoming changes you need to know about

 Release Prior to Payment (RPP) program transition period for importers

Need more information?

Stay up-to-date by emailing the CARM Engagement Team and ask to be added to the CARM distribution list.

If you need assistance, contact the CARM Client Support Help desk support via their online contact form or by calling 1-800-461-9999, select option 2.

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